“HP Wireless printers” have taken the world by storm. They have
become an essential part of offices. Even in the home, they have
managed to carve out a special place among consumers. They work
efficiently without the presence of any cables. However, they can
face a lot of problems just like traditional printers. Let’s see
how you “fix printer problems for wireless printer
You need to restart your computer, printer and wireless router.
Check if your HP printer is connected to your network?
You can easily check if the printer is connected to the network:
You need to print a
Wireless Network Test report that can be done
from the printer control panel. Many printers allow printing
this report by the pressing of the Wireless button
You need to check the following on the
Wireless Network Test
Check for the “PASS” status in the Diagnostic Results
If the above status is not shown, there is a connection
issue between the printer and the network at this time. Make
sure your wireless router is switched on and working
You may again require connecting your printer to the
you need to check if there are any messages at the top of
the report. It will help you solve the problem by following
Check if in the "Current Configuration" area, "Network Name
(SSID)" is the same as your network name?
If the printer is not connected to the network, reconnect it
to your network.
Check if the computer connected to the wireless network.
Has the computer gone through any changes lately?
Check if some security software are installed or updated
If any new software is installed or updated recently, you
will need to do a system restore to an earlier date and time
or a recently created restore point when the printer was
Has any modification or updating is done on the wireless router
If there was any modification on the router or replacement
of the router, you may require to reconfigure the printer
with new settings to properly work with it.
You may need to contact the Internet Service Provider (ISP)
for reconfiguring the router with new settings.
Check if you any changes are done on the following wireless
Security type or password
Network name (SSID), or changes in the name being
MAC address filtering
Wireless or AP Isolation
Check if you are connected to a
Virtual Private Network (VPN)
A VPN is created to connect to a remote network or location
through a secure connection. Try disabling temporally to
check whether the printer is working correctly or not.
Check if the IP address is changed on the printer changed
Windows – You can update the IP address by running the
Update IP Address utility if it is accessible for your model
“Fix wireless printer problems” Windows XP, Windows Vista or
Open Programs on Start menu, find HP, and click on Update IP
“Fix printer problems for wireless printer” for Windows 8/8.1/10:
Open the Printer Software from the Start screen/menu or simply
by typing Printer Software.
You will need to click Utilities on the Printer Software screen
Pick Update IP Address
Compare the Printer’s current IP Address with the previous IP
Address on the Wireless Network Test report. Check if they are
matching if not then do the followings:
Enter the IP Address found from the Wireless Network Test report
in the place of the Current IP Address location on the computer.
Click on Search to make sure the printer can be easily found.
You will need to save it to update your software.
It is suggested to set a static IP Address on the printer. After
setting the static IP address, you will need to run the Update
IP Address utility again as it will update the software with the
new IP address.
If you do not have the
Update IP Address program in your computer or
if it didn’t run successfully, you need to download and install
the HP Print and Scan Doctor .
Select your printer, click Next, click
Fix Printing . Repeat the same procedure to
These are pretty simple and straightforward steps to “
HP printer troubleshooting ”. They can be easily performed by any kind of people. If
somehow, you are busy or do not want to tinker with the printer,
you can always contact experts. They will help you pinpoint the
main problems associated with a “HP wireless printer
”. They will troubleshoot the wireless printer for known issues
and will try to fix wireless printer with as quickly as they can.
They have plenty of experience in troubleshooting such type of
Fix wireless printer problems .