Troubleshooting guide to rectify Hp Printer in error state problem
Many regular users of HP printer may have faced quite a few issues related to their printer. One of the most common of them is the 'Hp Printer in error state' problem. This problem occurs when the printer is unable to execute the print command given by you, a pop-up window appear on the computer screen showing the messageHP printer in error state.
Usually, the cause for this error is also displayed, but quite often it remains unclear what is causing this error. This becomes a real headache to figure out what actually is causing this error.
Don't worry; there is no need to bang your head on your computer desk if you are unable to rectify the error. This is not a serious issue and the best possible way to troubleshoot this HP printer error is to perform a series of troubleshooting steps to rule out the most common cause for this error.
HP Printer in error state Possible cause
There could be verity of reasons why your printer is not working properly and showing the error message. Loose connection, low ink, jammed paper. If you are facing this issue then we have compiled some straightforward steps, you can follow that will solve this problem, and your printer will be up and running in no time.
Check out for the printer's connection
Loose connections are a prevalent cause for the malfunctioning of any device. So to troubleshoot HP printer in error state.
Start by checking the printer's connection.
If you are using connecting wire to connect your printer to the pc check that there is no problem with the cable.
Disconnect the cables and then reconnect them properly.
If you are using Bluetooth, turn it off and then turn it on.
If you are using wifi to connect, then turn it off and then turn it on.
After this restart your printer. Most of the time, this is the cause for the error!
Checkout for the hardware issue
Some time hardware issues can also cause the printer not to work properly.
Check for the low level of ink.
Check the paper tray that it has paper inserted in it or not.
Check for the cartridge whether or not it has enough ink
Remove the ink cartridge once and then reinsert it again.
Check out for the Hp printer software
Sometimes the printer's software may be causing the trouble. It is possible that a file may have got corrupted or deleted.
Uninstall the hp printer software entirely from your pc.
Go to HP website and download the latest updated software version for your printer model.
Now install the software and run it.
Hopefully, it will solve the printer issue you are facing.
Checkout for any driver issue
The old printer driver may sometime cause your HP printer not to work properly.
Click the start button and type print management.
A print management dialogue box will open, click on the print server on the left-hand side of the box, select drivers.
Right-click the driver and select the delete option.
Now go to the HP official website. From there, download the latest drivers for your printer model
Go to the control panel and then choose the device and printer.
If your printer is online, it will show your printer's status to be ready.
If it's not then right-clicked on the printer option and then choose use printer online.
Checkout if antivirus is causing the issue
Sometime the firewall that is put to protect your pc from any kind of virus attack may hinder with the working of some of the component of your Pc. It may cause your printer not to work correctly, and you get the error state message.
Turn off your antivirus
Give the print command and see the printer returns to normal working.
If it does then a recent antivirus update may be causing the error Check for the update and try to uninstall it
Checkout for print spooler service and change it to automatic
If you have recently updated to windows 10, there are certain elementary checks that you can perform to ensure that they are not causing the trouble.
Press Windows + R button
Enter devmgmt.msc in the dialogue box that appears
Double click on the print spooler service from the drop-down menu.
Make sure the service is in running state and set to automatic.
If it's not, then change the startup type to automatic
Click on start the service.
Go to recovery- tab, change the first failure to restart the service.
Click apply button to apply these setting.
Now check for the printer. It may have solved the issue.
Follow all the steps mentioned above one by one, and hopefully, your 'HP printer in error state' issue will resolve. If you still face the problem, then you should move to the official HP website and look out for the possible solution.
You can contact them directly by sending them an email or calling to their helpline 1-877-353-6650.